How MaxHome is prioritizing your health.
Like you, MaxHome is monitoring the latest news about the novel coronavirus (COVID-19) closely. Our number one priority is the health and safety of all the members of our community. We recognize that many of our customers have projects underway, and require our services for the safety and comfort of their homes. That’s why we are doing all we can to make sure our call center is open to assist you, and our Design Consultants and Installation Teams are following the guidelines and procedures provided by the CDC.
Beyond simply monitoring the situation, we are taking active measures to make sure our Design Consultants and Installation Teams are practicing preventative measures. We continue to follow the latest CDC and state guidelines to ensure the safety and welfare of our teams while providing these services. This includes:
· -All of our team members are under continual training to uphold safe hygiene practices under the guidance of the Centers for Disease Control and Prevention.
· -We are vigilant in how we clean up in your home, and now more than ever are wiping common areas and digital devices down with single-use disinfecting wipes.
· -Continuing to enforce our policy of not allowing employees who are ill or showing signs of illness to come to work or into your home.
In addition to our precautionary measures, our bath materials contain an antimicrobial silver shield and the antimicrobial caulking. Plus, MaxHome’s Installation Teams use an alcohol-based cleaning solution, leaving you with a clean, spotless bathroom oasis.
At MaxHome we are committed to reducing the risk by bringing our showroom and services to you. While we recognize that your home project may not be at the forefront of your mind today, we are still open and available to discuss your needs. In the interest of the safety of our teams and the public, we can adjust our standard in-home design and consultation process to be a virtual experience; if you have a computer or tablet, a tape measure, and 30 minutes of time to connect with one of our designers, we are still able to provide you with a firm price and to guarantee that price for 12 full months.
Respectfully, it is our homeowners who will determine the comfort level of interaction as we move through these coming days. We are grateful for the opportunities you provide for us. Please know we are here for you, we continue to serve you and are doing everything we can to continue to help you with your home needs.
We will continue to monitor this evolving situation and adjust procedures, if necessary, so we can safely enable everyone to make their house a home.