Frequently Asked Questions
MaxHome is committed to educating customers on the many home improvement options available to them. In an effort to make this education process as convenient as possible for you, the homeowner, we’ve provided answers to some of the most common questions we get from our potential customers. If you’d like additional information, please don’t hesitate to call or e-mail us.
1. What areas do you serve?
MaxHome is happy to serve homeowners in New Orleans, Baton Rouge, Houston, and all surrounding communities.
2. Do you charge for estimates?
MaxHome does not charge for estimates. Our friendly and knowledgeable representatives are also happy to provide consultations so homeowners can learn more about how specific products can enhance their homes.
3. How long has MaxHome been in business?
MaxHome has been in business since 2008, and our sister company, NewBath, has been in the home improvement industry since 2003.
4. Does MaxHome offer any warranties?
We provide warranties on both labor and material on EVERYTHING we do. Many of our products have Lifetime warranties.
5. How long will my home improvement project take to complete?
Most of our installations can be completed in just one day. Our entire team works hard to make our services as convenient as possible for homeowners. We maintain quick turnaround times for all our projects so that there is as little disruption as possible to our customers’ homes and their everyday routines.
6. Can I finance my home improvement project?
MaxHome offers flexible financing options, and we can work with you to create a plan that works for your budget.
7. How can I feel comfortable with your installers?
All of MaxHome’s technicians, installers, and contractors are trained through our manufacturers’ programs and again by our own managers. Our employees are held to strict standards, and they always work under the supervision of an experienced MaxHome manager.
8. Are MaxHome’s prices competitive with the market?
YES! And we even offer a Price Assurance Guarantee – we guarantee our prices are the lowest as offered against comparable products and installers. As one of the largest home improvement companies in the areas we serve, we have the buying power to purchase premium-grade products at incredible prices – savings we are able to pass on to our customers. Our products also offer outstanding value. Investing in high-quality products from MaxHome can help improve your home’s appearance, comfort, and energy efficiency. And, should you choose to sell your home in the future, these types of improvements are sure to serve as excellent selling points.
9. Are references available for MaxHome?
We’re proud to have served countless satisfied customers, and you can always find customer references and surveys right on our site.
10. Why should I feel comfortable doing business with you?
Our marketing slogan is “Relax with Max,” and we work hard to live up to this every day and with every customer we serve. In fact, we have a dedicated support team and a Chief Happiness Officer who are committed to ensuring that our customers are always completely satisfied and happy with our work. When you choose us for your home improvement needs, you can relax knowing that not only will you be getting a “best in class” product at a great price, but that we will be there to make sure you are happy and confident – before, during and after the sale.